Overview

At Gardinyub.store, we aim to deliver your orders quickly and efficiently. This Shipping Policy provides information about our shipping methods, delivery times, and associated costs.

Shipping Destinations

We currently ship to the United Kingdom and Europe. If you are outside these regions and wish to place an order, please contact us before purchasing to check availability and shipping options.

Processing Time

  • Orders are processed within 1-3 business days after payment is confirmed.
  • Orders placed on weekends or holidays will be processed on the next business day.
  • If there is a delay due to high order volume or unforeseen circumstances, we will notify you via email or phone.

Shipping Methods & Delivery Times

Shipping times vary depending on the destination and selected shipping method at checkout. Estimated delivery times are as follows:

  • UK Standard Shipping: 3-5 business days
  • UK Express Shipping: 1-2 business days
  • Europe Standard Shipping: 5-10 business days
  • Europe Express Shipping: 2-5 business days

Delivery times may be affected by external factors such as customs processing, local courier delays, or extreme weather conditions.

Shipping Costs

  • Shipping fees are calculated based on weight, destination, and shipping method selected at checkout.
  • Free shipping may be available for orders above a certain amount, as advertised on our website.
  • Any customs duties, VAT, or import taxes imposed by the destination country are the responsibility of the customer.

Tracking Orders

  • Once your order has been shipped, you will receive a confirmation email with a tracking number and link to monitor your shipment’s progress.
  • If you do not receive a tracking update within 48 hours after dispatch, please contact us.

Lost, Delayed, or Damaged Shipments

  • If your package is significantly delayed beyond the estimated delivery time, please check the tracking details first before contacting us.
  • Gardinyub.store is not responsible for lost or stolen packages after delivery has been confirmed by the carrier.
  • If your package arrives damaged, please take photos of the packaging and product, and contact us immediately to initiate a claim.

Incorrect Shipping Address

  • Please ensure that the shipping address provided at checkout is accurate.
  • We are not responsible for shipments delivered to incorrect addresses provided by the customer.
  • If an incorrect address is provided and the package is returned to us, additional shipping charges may apply to resend the order.

International Shipping Considerations

  • For international orders, customs processing times vary and may cause unexpected delays.
  • Customers are responsible for any applicable customs duties or taxes.
  • We are not responsible for packages held by customs or additional fees imposed by local authorities.

Contact Information

For shipping-related inquiries, please contact us:

  • Phone: +44 1776 101950
  • Email: support@gardinyub.store
  • Address: Eilbektal 66, 22089 Hamburg, Germany